{"id":11102,"date":"2023-01-19T17:31:59","date_gmt":"2023-01-19T17:31:59","guid":{"rendered":"https:\/\/hp-drones.com\/care-refresh\/"},"modified":"2025-12-12T16:12:36","modified_gmt":"2025-12-12T16:12:36","slug":"care-refresh","status":"publish","type":"page","link":"https:\/\/hp-drones.com\/en\/care-refresh\/","title":{"rendered":"Care Refresh"},"content":{"rendered":"

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DJI CARE REFRESH<\/h1>\n

Insurance for your drone<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”2_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”||4px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” custom_margin=”-36px|auto||auto||” custom_padding=”11px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Full protection for DJI products<\/span><\/h2>\n

<\/span><\/p>\n

DJI Care Refresh is a comprehensive and reliable protection plan that provides DJI products with coverage for a range of accidental damage and natural wear and tear.<\/span><\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/hp-drones.com\/en\/contact\/” button_text=”CONTACT” _builder_version=”4.16″ _module_preset=”default” custom_button=”on” button_text_size=”22px” button_text_color=”#FFFFFF” button_bg_color=”#E02B20″ button_border_radius=”3px” background_layout=”dark” locked=”off” global_colors_info=”{}”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” width=”90%” custom_margin=”-27px|auto||auto||” custom_padding=”20px|||||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_divider _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ inner_shadow=”on” specialty=”on” _builder_version=”4.16″ _module_preset=”default” custom_padding=”90px||0px|||” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/hp-drones.com\/wp-content\/uploads\/2022\/09\/Drones-com-GPS.jpg” alt=”Drone with GPS” title_text=”Drones with GPS” align=”center” _builder_version=”4.16″ _module_preset=”default” transform_scale=”118%|118%” transform_translate=”0px|-43px” custom_margin=”-6px||1px|||” global_colors_info=”{}” transform_styles__hover_enabled=”on|hover” transform_scale__hover_enabled=”on|hover” transform_translate__hover_enabled=”on|desktop” transform_rotate__hover_enabled=”on|desktop” transform_skew__hover_enabled=”on|desktop” transform_origin__hover_enabled=”on|desktop” transform_scale__hover=”146%|146%” transform_translate__hover=”0px|-43px”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ specialty_columns=”2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_row_inner _builder_version=”4.16″ _module_preset=”default” background_color=”#f7f7f7″ custom_margin=”||10px||false|false” custom_padding=”18px|20px|18px|20px|true|true” box_shadow_style=”preset3″ box_shadow_blur=”7px” global_colors_info=”{}” background__hover_enabled=”on|hover” background_color__hover=”#dddddd” background_enable_color__hover=”on”][et_pb_column_inner saved_specialty_column_type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.24.1″ _module_preset=”default” text_font_size=”20px” global_colors_info=”{}”]<\/p>\n

User error<\/p>\n

[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner _builder_version=”4.16″ _module_preset=”default” background_color=”#f7f7f7″ custom_margin=”||10px||false|false” custom_padding=”18px|20px|18px|20px|true|true” box_shadow_style=”preset3″ box_shadow_blur=”7px” global_colors_info=”{}” background__hover_enabled=”on|hover” background_color__hover=”#dddddd” background_enable_color__hover=”on”][et_pb_column_inner saved_specialty_column_type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font_size=”20px” global_colors_info=”{}”]<\/p>\n

Collision<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner _builder_version=”4.16″ _module_preset=”default” background_color=”#f7f7f7″ custom_margin=”||10px||false|false” custom_padding=”18px|20px|18px|20px|true|true” box_shadow_style=”preset3″ box_shadow_blur=”7px” global_colors_info=”{}” background_color__hover=”#dddddd” background_enable_color__hover=”on” background__hover_enabled=”on|hover”][et_pb_column_inner saved_specialty_column_type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font_size=”20px” global_colors_info=”{}”]<\/p>\n

Water damage<\/p>\n

[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner _builder_version=”4.16″ _module_preset=”default” background_color=”#f7f7f7″ custom_margin=”||10px||false|false” custom_padding=”18px|20px|18px|20px|true|true” box_shadow_style=”preset3″ box_shadow_blur=”7px” global_colors_info=”{}” background_color__hover=”#dddddd” background_enable_color__hover=”on” background__hover_enabled=”on|hover”][et_pb_column_inner saved_specialty_column_type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font_size=”20px” global_colors_info=”{}”]<\/p>\n

Signal interference (Flyaway)<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner _builder_version=”4.16″ _module_preset=”default” background_color=”#f7f7f7″ custom_margin=”||10px||false|false” custom_padding=”18px|20px|18px|20px|true|true” box_shadow_style=”preset3″ box_shadow_blur=”7px” global_colors_info=”{}” background_color__hover=”#dddddd” background_enable_color__hover=”on” background__hover_enabled=”on|hover”][et_pb_column_inner saved_specialty_column_type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font_size=”20px” global_colors_info=”{}”]<\/p>\n

Natural wear<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_4_font_size=”35px” custom_padding=”||30px|||” global_colors_info=”{}”]<\/p>\n

SERVICE PROCESS<\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||divi||400″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_5_font_size=”20px” global_colors_info=”{}”]<\/p>\n

ACCIDENT<\/h5>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||fa||900″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_5_font_size=”20px” global_colors_info=”{}”]<\/p>\n

EQUIPMENT EVALUATION<\/h5>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||fa||900″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_5_font_size=”20px” global_colors_info=”{}”]<\/p>\n

SEND TO DJI REPAIR<\/h5>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||fa||900″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_5_font_size=”20px” global_colors_info=”{}”]<\/p>\n

PAYMENT<\/h5>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_icon font_icon=”||fa||900″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_icon][et_pb_text _builder_version=”4.16″ _module_preset=”default” header_5_font_size=”20px” global_colors_info=”{}”]<\/p>\n

DELIVERY<\/h5>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”||12px||false|true” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”2″ make_equal=”on” custom_padding_last_edited=”on|phone” disabled_on=”off|off|off” _builder_version=”4.16″ _module_preset=”default” width=”99.6%” width_tablet=”” width_phone=”90%” width_last_edited=”on|phone” custom_margin=”|auto|53px|auto||” custom_padding=”40px|40px|40px|40px|true|true” custom_padding_tablet=”40px|40px|40px|40px|true|true” custom_padding_phone=”|0px||0px|true|true” border_width_all=”1px” border_color_all=”#e8e8e8″ global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” custom_padding=”||||true|false” custom_padding_tablet=”31px|10px|31px|75px|true|false” custom_padding_phone=”|30px||30px|true|true” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font_size=”20px” header_2_font=”|800||on|||||” header_2_text_color=”#c11919″ header_2_font_size=”35px” custom_padding=”||59px|2px||” global_colors_info=”{}”]<\/p>\n

Advantages of DJI Care Refresh<\/h2>\n

[\/et_pb_text][et_pb_blurb title=”In the event of an accident, replacement equipment is available for an additional charge.” use_icon=”on” font_icon=”A||divi||400″ icon_placement=”left” content_max_width=”691px” content_max_width_tablet=”691px” content_max_width_phone=”691px” content_max_width_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”default” header_level=”h5″ header_font=”|300|||||||” animation_style=”slide” animation_direction=”top” custom_css_blurb_title=”margin-top:5px” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”During the service period, if you have not used any replacement service, DJI will provide you with a 1-year warranty extension as a reward.” use_icon=”on” font_icon=”A||divi||400″ icon_placement=”left” content_max_width=”691px” content_max_width_tablet=”691px” content_max_width_phone=”691px” content_max_width_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”default” header_level=”h5″ header_font=”|300|||||||” animation_style=”slide” animation_direction=”top” custom_css_blurb_title=”margin-top:5px” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”DJI Care Refresh is an effective and comprehensive warranty for your DJI drone. Just worry about flying.” use_icon=”on” font_icon=”A||divi||400″ icon_placement=”left” content_max_width=”691px” content_max_width_tablet=”691px” content_max_width_phone=”691px” content_max_width_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”default” header_level=”h5″ header_font=”|300|||||||” animation_style=”slide” animation_direction=”top” custom_css_blurb_title=”margin-top:5px” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”DJI service centers offer factory maintenance covering cleaning, inspections and upgrades.” use_icon=”on” font_icon=”A||divi||400″ icon_placement=”left” content_max_width=”691px” content_max_width_tablet=”691px” content_max_width_phone=”691px” content_max_width_last_edited=”on|phone” _builder_version=”4.16″ _module_preset=”default” header_level=”h5″ header_font=”|300|||||||” animation_style=”slide” animation_direction=”top” custom_css_blurb_title=”margin-top:5px” global_colors_info=”{}”][\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” background_enable_image=”off” parallax=”on” custom_padding=”|15px||15px|false|true” global_colors_info=”{}”][et_pb_image src=”https:\/\/hp-drones.com\/wp-content\/uploads\/2022\/09\/drones-con-camara.jpg” alt=”Camera drones” title_text=”drones with camera” _builder_version=”4.16″ _module_preset=”default” custom_margin=”19px|||||” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” text_font_size=”20px” header_2_font=”|800||on|||||” header_2_text_color=”#c11919″ header_2_font_size=”35px” locked=”off” global_colors_info=”{}”]<\/p>\n

PROTECTION PLANS<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.16″ _module_preset=”default” background_color=”#f7f7f7″ custom_padding=”20px|20px|20px|20px|true|true” global_colors_info=”{}”]<\/p>\n\n\n\n\n\n\n\n\n\n
DJI Care Update<\/span><\/th>\n1 year plan<\/span><\/th>\n2 year plan<\/span><\/th>\n<\/tr>\n<\/thead>\n
Period of service<\/span><\/td>\n1 year<\/span><\/td>\n2 year<\/span><\/td>\n<\/tr>\n
Number of replacements<\/span><\/td>\n2 (including 1 for Flyaway coverage)<\/span><\/td>\n3 (including 2 for Flyaway coverage)<\/span><\/td>\n<\/tr>\n
Maintenance services (for selected products)<\/span><\/td>\n1<\/span><\/td>\n2<\/span><\/td>\n<\/tr>\n
Discounted repair (for selected products)<\/span>**<\/span><\/td>\n2 (15% discount)<\/span><\/td>\n3 (15% discount)<\/span><\/td>\n<\/tr>\n
DJI Care Refresh +<\/span><\/td>\nSupported<\/span><\/td>\nNot available<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

[\/et_pb_text][et_pb_text disabled_on=”on|off|off” _builder_version=”4.16″ _module_preset=”default” background_color=”#f7f7f7″ custom_padding=”20px|20px|20px|20px|true|true” global_colors_info=”{}”]<\/p>\n

**<\/span>Enjoy a 15% discount for repair when the load is within the specified range. Please refer to the Terms of Service or Frequently Asked Questions for more information.<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.24.1″ _module_preset=”default” text_font_size=”20px” header_2_font=”|800||on|||||” header_2_text_color=”#c11919″ header_2_font_size=”35px” locked=”off” global_colors_info=”{}”]<\/p>\n

DJI CARE ENTERPRISE<\/h2>\n

[\/et_pb_text][et_pb_text disabled_on=”off|off|off” _builder_version=”4.24.1″ _module_preset=”default” background_color=”#f7f7f7″ custom_padding=”20px|20px|20px|20px|true|true” global_colors_info=”{}”]<\/p>\n

DJI Care Enterprise<\/strong> foi especialmente criado para proporcionar uma prote\u00e7\u00e3o completa aos seus produtos DJI Enterprise. It offers coverage options with unlimited replacements or free repair services for accidental damages like collisions, water damage, or signal interference.<\/p>\n

Choose one of the two plans provided by DJI Care Enterprise based on your flight needs and enjoy flight care that will save you hassle.<\/p>\n

[\/et_pb_text][et_pb_text disabled_on=”off|on|on” _builder_version=”4.24.1″ _module_preset=”default” background_color=”#f7f7f7″ custom_padding=”20px|20px|20px|20px|true|true” global_colors_info=”{}”]<\/p>\n

There are two Care Enterprise options, Basic and Plus.<\/strong>
Basic – <\/strong>You are entitled to 2 equipment replacements\/repairs during the first year, with a deductible payable for each replacement.
Plus<\/strong> – It entitles you to unlimited replacements during the first year, up to the total value of the item being replaced, meaning it has coverage without any associated deductible that covers up to the value of the equipment.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row disabled_on=”on|off|off” _builder_version=”4.16″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” global_colors_info=”{}”][et_pb_text disabled_on=”on|off|off” _builder_version=”4.24.1″ _module_preset=”default” background_color=”#f7f7f7″ custom_padding=”20px|20px|20px|20px|true|true” global_colors_info=”{}”]<\/p>\n\n\n\n\n\n\n\n\n
DJI CARE ENTERPRISE<\/span><\/th>\nBASIC<\/span><\/th>\nPLUS<\/span><\/th>\n<\/tr>\n<\/thead>\n
Shared service<\/td>\nN\/A<\/span><\/td>\nYes<\/span><\/td>\n<\/tr>\n
Number of Replacements<\/td>\n2<\/span><\/td>\nUnlimited<\/td>\n<\/tr>\n
Replacement Fee<\/td>\nAt a low price<\/td>\nFree<\/td>\n<\/tr>\n
Extended Service Plan<\/td>\nDJI Care Enterprise Basic Renew<\/td>\nDJI Care Enterprise Plus Renew<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

[\/et_pb_text][et_pb_text disabled_on=”off|off|off” _builder_version=”4.24.1″ _module_preset=”default” background_color=”#f7f7f7″ custom_padding=”20px|20px|20px|20px|true|true” global_colors_info=”{}”]<\/p>\n